Terms and Conditions
Last Updated: August 14, 2025
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Welcome to Monica Gold Soul (“we,” “our,” “us”). By purchasing or participating in our services, programs, or purchasing our products, you (“client,” “customer,” “you”) agree to the following terms and conditions. Please read them carefully.
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1. Services and Products
We offer:
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Coaching and healing services, including but not limited to group programs, and guided experiences.
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Digital products, including downloadable guides, workbooks, and courses.
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Physical products, including original artwork, tea blends, and other merchandise.
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2. Payment and Billing
All prices are listed in USD unless otherwise stated. Payment is due in full at the time of purchase unless a payment plan is offered and selected.
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3. No Refund Policy
All sales are final.
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Services: Due to the time, energy, and scheduling involved, no refunds are given once a service is purchased or booked.
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Digital Products: Due to the nature of digital content, all sales are non-refundable.
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Physical Products: All sales are final. We do not accept returns or exchanges. If the product is defective or damaged upon arrival please email hello@monicagoldsou.com
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4. Rescheduling and Cancellations for Services
If you need to reschedule a booked session, you must provide at least 24 hours’ notice. No-shows or cancellations with less than 24 hours’ notice will be forfeited.
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5. Client Responsibility
You acknowledge that all services provided by Monica Gold Soul, including coaching, healing sessions, and spiritual guidance, are not therapy, counseling, medical treatment, mental health care, or a substitute for such services.
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No diagnosis, treatment, or prescription of medication is provided.
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These services are intended solely for personal growth, education, and spiritual development.
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You are solely responsible for your own physical, mental, and emotional well-being, decisions, and results before, during, and after participating.
If you are experiencing mental health concerns, physical illness, or crisis, you agree to seek appropriate licensed professional care.
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6. Intellectual Property
All content, including session recordings, course materials, guides, artwork, and digital downloads, is owned by Monica Gold Soul (Monica Gagne) and may not be reproduced, shared, or distributed without written permission.
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7. Limitation of Liability
Monica is not liable for any damages, injuries, or losses arising from participation in our services or use of our products. Services are for personal growth and educational purposes only.
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8. Governing Law
These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles.
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9. Changes to Terms
We reserve the right to update these Terms at any time.